Before purchasing the SereneScreen Marine Aquarium 2.5 we strongly recommend you test the program to see if it works on your computer. You can do this by downloading the program and running the demo version as outlined HERE

To run SereneScreen Marine Aquarium 2.5, you will need:

• CPU: G3, 350 MHz or higher



• OS: OSX, 10.1.5 or higher



• CD-ROM Drive



• RAM: 128MB



• HARD DRIVE: 3MB of available space



• VIDEO: OpenGL accelerated drivers with 8MB VRAM (16MB VRAM for larger than 1024x768) 640x480 color display with 16-bit color or better. Updates can be obtained at Apple.com



• QuickTime 2.5 or later

Freezing problems have been known to occur on the iMac DV. Marine Aquarium 2.5 does not cause this problem, it happens to many 3D products. It appears to be a problem in the Rage128VR chipset. Apple is researching the problem.

No.

The latest version of Marine Aquarium that will run on OS9 is 2.0 available HERE.



5. Will Marine Aquarium 2.5 run on widescreen/multiple monitors?

Yes to both!

Marine Aquarium 2.5 will automatically switch between regular and widescreen mode depending on the size ratio of the window or screen being used for display.

Marine Aquarium 2.5 also has dual monitor support. If the Aquarium is not displaying on all of your monitors, click HERE.

We have heard of customers doing this successfully. We cannot guarantee that it will work on your system, but you can check out the following links for more information:

http://www.gideonsoftworks.com/xback.html
http://www.feldoncentral.com/Sachs/macintosh.html

Check out the Fan Site, complete with wish lists and discussion forums. Inside: SereneScreen

Yes.

We are proud to offer a version of the SereneScreen Marine Aquarium 2.5 for PCs using Windows 95, 98, 98SE, ME, 2000, or XP. Click HERE for more information.

Some characters in the keycode can be easily confused (i.e. O and zero, capitol I and the number one, etc.). Try to copy and paste your keycode into the registration space to avoid any possible input errors.

Also, your copy of Marine Aquarium 2.5 may have been corrupted during download or installation. Try downloading a new copy of the program and reinstalling it. Be sure to deactivate your anti-virus software for the duration of the download and install. For full installation instructions, click HERE.

If neither of the above works, you may have to delete your Marine Aquarium 2.5 preferences manually and try again:

1. Be sure System Preferences isn't running (no triangle next to it in the dock).

2. Double-click the Hard Drive icon to open it.

3. Double-click the Library folder to open it.

4. Double-click the Preferences folder to open it.

5. Look through the list for any files named "com.prolific.ScreenSaver.Aquarium2.plist"

OR

Alternatively to steps 1-5, you can do a Find from your Desktop.

1. From the Finder, go to File and select "Find"

2. Use the following information:

Search in: "Local disks"

Search for items whose NAME CONTAINS "com.prolific.ScreenSaver.Aquarium2.plist" (not the quotes, just what is inside them).

3. Click the Search button.

Either way, once you find the file, Drag each one that you find into the Trash and empty it.

Then run System Preferences and try to register again.

Please go HERE and enter your email to retrieve your keycode.

If this procedure does not work, Email us the following information where applicable and we can retrieve your information from our customer database:

• The full name you registered under.



• The Order Number from your confirmation e-mail.



• Both the first four and last four numbers of the credit card you used.



• Your email at the time of purchase.



• The store or website you purchased the product from.



• The date of your purchase.

The CD you have acts as the keycode. After installing the program from the CD, leave the CD in the CD-ROM drive and start Marine Aquarium 2.5. The program will read the CD for authorization and you can now run the full version of Marine Aquarium 2.5. After the initial authorization, the CD does not have to be in the CD-ROM drive.

When you download newer versions of Marine Aquarium 2.5, repeat the process above to authorize the new version.

If this procedure does not work, go through the procedure found HERE

To copy and paste the keycode, do the following:

1. Hold down the mouse button and pass the cursor over the keycode. This will highlight the code. Be sure not to grab any extra characters or leave any out.

2. Press the Command Key (Open Apple) and the "C" key at the same time. This will COPY the keycode.

3. Start Marine Aquarium 2.5.

4. The first time you run Marine Aquarium 2.5 the registration window will appear. Copy and paste your keycode into the registration space to avoid any possible input errors (Some characters can be easily mixed up i.e. the letter O and zero, capitol I and the number one, etc.) and press enter. The registration window may not appear if you have not quit (not just closed) the System Preferences application.

5. Put the cursor in the registration window and click the mouse button once Press Command Key and "V" at the same time. This will PASTE the keycode. Be sure to eliminate any spaces before or after the code so you can have a clean paste.

6. Press the Enter key. The program should start right up.

To use the CD version of the program, the computer you are installing to needs to have a CD-ROM drive. See System Requirements When first activated the program looks for the CD to unlock the full version of the program. This is true of the free updates we offer on our site as well. Networking or linking computers will not work for this purpose, but a portable CD-ROM drive will suffice.

There is no separate "demo version" of Marine Aquarium 2.5. We built Marine Aquarium 2.5 to act as a demo until you entered a valid keycode. To properly install SereneScreen Marine Aquarium 2.5, and activate the demo mode, follow the instructions below:

1. IMPORTANT: Before installing, be sure your antivirus software is deactivated for the duration of the installation. Also, if your computer is a lower end machine, you may optionally wish to set its color resolution to "thousands of colors" to improve performance (See "Displays" under System Preferences, in the Apple Menu).

2. Download a fresh copy of Marine Aquarium 2.5 from HERE

Or you can download from our website's Products page using the "Download" button.

3. When the download is finished, you will have a new file on your desktop named "MA2&T.dmg". Double-click this file.

4. When the file opens you will see the "Marine Aquarium 2 & Time.saver" file (Blue Swirl) and the "Marine Aquarium 2 & Time" application file (fish w/ clock).

5. Click and drag the "Marine Aquarium 2 & Time" application to your desktop for easy use.

6. Double click on the "Hard drive" icon on the desktop.

7. Double click on the "Library" folder.

8. Click and drag the "Marine Aquarium 2 & Time.saver" file into the "Screen Savers" folder.

9. Go to the Apple Menu and select "System Preferences".

10. Click on the "Desktop & Screen Savers" ("Screen Effects" in OS10.2 Jaguar) icon.

11. Select "Marine Aquarium 2 & Time" from the list of screen savers. Use the "Start Screen Saver:" slider and HOT CORNERS button to set activation conditions for the screen saver.

12. Marine Aquarium 2.5 can now be run either from the desktop application or will come on as your screen saver.

13. The first time you select or run Marine Aquarium 2.5 the registration window will appear. Type TESTFISH into the registration box. This will activate the demo version of the program. The registration window may not appear if you have not quit (not just closed) the System Preferences application. You will have to enter the TESTFISH code each time you start the program.

14. At this point you can try to switch your color resolution to millions if that is what you are used to. If there is no difference in Marine Aquarium 2.5's performance than you can leave the resolution as it is.

15. Don't forget to reactivate your antivirus software when you are finished.

To properly install SereneScreen Marine Aquarium 2.5, follow the instructions below:

2. Download a fresh copy of Marine Aquarium 2.5 from HERE

Or you can download from our website's Products page using the "Download" button.

3. When the download is finished, you will have a new file on your desktop named "MA2&T.dmg". Double-click this file.

4. When the file opens you will see the "Marine Aquarium 2 & Time.saver" file (Blue Swirl) and the "Marine Aquarium 2 & Time" application file (fish w/ clock).

5. Click and drag the "Marine Aquarium 2 & Time" application to your desktop for easy use.

6. Double click on the "Hard drive" icon on the desktop.

7. Double click on the "Library" folder.

8. Click and drag the "Marine Aquarium 2 & Time.saver" file into the "Screen Savers" folder.

9. Go to the Apple Menu and select "System Preferences".

10. Click on the "Desktop & Screen Savers" ("Screen Effects" in OS10.2 Jaguar) icon.

11. Select "Marine Aquarium 2 & Time" from the list of screen savers. Use the "Start Screen Saver:" slider and HOT CORNERS button to set activation conditions for the screen saver.

12. Marine Aquarium 2.5 can now be run either from the desktop application or will come on as your screen saver.

13. The first time you select or run Marine Aquarium 2.5 the registration window will appear. Copy and paste your keycode into the registration space to avoid any possible input errors (Some characters can be easily mixed up i.e. the letter O and zero, capitol I and the number one, etc.) and press enter. The registration window may not appear if you have not quit (instead of just closed) the System Preferences application.

14. At this point you can try to switch your color resolution to millions if that is what you are used to. If there is no difference in Marine Aquarium 2.5's performance than you can leave the resolution as it is.

15. Don't forget to reactivate your antivirus software when you are finished.

To properly install Marine Aquarium 2.5 from the CD, follow the instructions below:

1. IMPORTANT: Before installing, be sure your anti-virus software is deactivated for the duration of the installation. Also, if your computer is a lower end machine, you may optionally wish to set its color resolution to "thousands of colors" to improve performance (See "Displays" under System Preferences, in the Apple Menu).

2. Insert the Marine Aquarium CD into the computer.

3. Double-click the CD to open it and double-click the "MA2&T.dmg file. This will open a folder with the Marine Aquarium 2 & Time.saver file (Blue Swirl) and the Marine Aquarium 2 & Time application file (fish w/ clock).

4. Click and drag the Marine Aquarium 2 & Time application file to your desktop for easy use.

5. Double click on the "Hard Drive" icon on the desktop.

6. Double click on the "Library" folder.

7. Click and drag the Marine Aquarium 2 & Time.saver file into the "Screen Savers" folder.

8. Go to the Apple Menu and select "System Preferences".

9. Double click on the "Desktop and Screen Savers" icon.

10. Select "Marine Aquarium 2 & Time" from the list of screen savers.

11. Marine Aquarium can now be run either from the desktop application or will come on as your screen saver.

12. The first time you run Aquarium the program will read the CD and unlock the program.

13. Don't forget to reactivate your anti-virus software when you are finished.

The "Marine Aquarium 2 & Time.saver" file should be placed into the Hard Drive/Library/Screen Savers folder. This error occurs when you try to place Marine Aquarium 2.5 into the Hard Drive/System/Library/Screen Savers folder or the Hard Drive/Users/Library/Screen Savers folder.

Uninstalling Marine Aquarium 2.5 is as simple as dragging the Marine Aquarium 2 & Time.saver file and Marine Aquarium 2.5 application into the trash. If you would like a more thorough uninstall procedure, carefully follow the instructions below:

1. From the Finder, go to File and select "Find"

2. Search in "Local disks" and type "com.prolific" into the text field of (not the quotes, just what is inside them).

3. Click the Search button.

4. Drag each file that you find into the Trash and empty it. Empty the trash by holding down the mouse button on the trash in the dock for a few seconds until the "Empty Trash" menu pops up.

5. Close the Search Results window.

6. From the Finder, go to File and select "Find" again.

7. Search in "Local disks" and type "Marine Aquarium" into the text field of (not the quotes, just what is inside them).

8. Click the Search button.

9. Drag each file you find into the trash and empty it.

10. This will clean your system of any Marine Aquarium 2.5 data.

To do a FULL reinstall of Marine Aquarium 2.5, first uninstall the program as outlined here:

Marine Aquarium 2.5 Uninstall

Then install as outlined here:

Marine Aquarium 2.5 Install

Mac OS10.3 Panther changed the way the Mac deals with some graphics elements. When using Marine Aquarium 1 or 2 CD, the bubbles show as a white colum because both were created before the release of Panther.

If you have Marine Aquarium 2 CD you will not need a keycode. However, you will need to do a FULL reinstall of Marine Aquarium 2 using version 2.0.6 that is fully compatible with Mac OS10.3 Panther and newer. Please follow the instructions HERE.

If you have Marine Aquarium 1 you will need to turn off the bubble column. We will not be upgrading Marine Aquarium 1 to be compatible with OS10.3 Panther. For more information click HERE.

Marine Aquarium 2.5 is fully compatible with Panther and higher OS. For information about upgrading to version 2.5 click HERE.

We are sorry, but without knowing the exact specifications of both computers, this is impossible to answer. You may fill out a troubleshooting form found HERE, to help us solve your problem.

Slow or frozen graphics are most often caused by low video resources. The best way to improve performance is to complete ALL of the following steps:

1. First switch your color resolution from millions to thousands of colors.

2. If your display colors are already set to thousands of colors then check the "Economize video memory" checkbox in Marine Aquarium 2.5 preferences. If you are trying to drive multiple monitors from one video card then both steps may be necessary.

3. Go to Marine Aquarium 2.5 Settings menu and reduce the "Shimmer" setting.

4. Also, turn off the bubble column and reduce the number of fish.

After finishing all of these steps, take each setting back to default to see where the problem is solved.

Freezing problems have been known to occur on the iMac DV. Our program does not cause this problem, it happens to many 3D products. It appears to be a problem in the Rage128VR chipset. Apple is researching the problem.

If none of the above fixes work for you, please email us at service@serenscreen.com and include the Frames Per Second that Marine Aquarium 2.5 is running at (This can be found by pressing the "I" key while the program is running.) and an Apple System Report (ASP):

ASP for OS10.2 (Jaguar)
1. Choose the Apple Menu, "About this Mac" item.
2. Click on the "More Info..." button in the window that pops up. The Apple System Profiler will launch.
3. From the "File" menu chose the "Save..." item.
4. Name the file and Save it.
5. Compress it with stuffit or some other common compression tool.
6. E-mail it to us with a description of your problem.

ASP for OS10.1.5 or Lower and OS9
1. Open Apple System Profiler, select File/New Report.
2. Select the standard System Profile, and "Devices and Volumes" and "Extensions".
3. Save the report to a file.
4. Compress it with stuffit or some other common compression tool.
5. E-mail it to us with a description of your problem.

This is still an issue of system resources.

The screen saver will not change the screen resolution or bit depth in order to get a hardware renderer, as this can cause compatibility problems for other applications which may be running at the time. The application will change screen resolution and/or bit depth to get the hardware renderer because the user explicitly ran it and is giving it permission to do so when going full screen.

See the FAQ entry on Slow and Frozen Graphics for more details.

This can happen if your Energy Saver options are set to put the computer or display to sleep at the same time Marine Aquarium 2.5 is set to activate. To check this, do the following:

1. Click on the Apple Menu and select your System Preferences.

2. When the System Preferences window comes up, click on the "Energy Saver" icon.

3. Check to be sure that the "Put computer to sleep..." and "Use separate time to put monitor..." options are set beyond the time that you have Marine Aquarium 2.5 active. In other words, if you have Marine Aquarium 2.5 set to come on in five minutes, the Energy Saver settings will have to be longer than five. We recommend at least fifteen minutes between the two settings.

Pressing the "F" key will switch Marine Aquarium 2.5 to full screen mode.

The multiple monitor function on Marine Aquarium 2.5 only works with the screen saver mode not the application. You can change the multiple monitor settings by going to System Preferences/Desktop & Screen Savers (Screen Effects in OS10.2 Jaguar) and clicking on the OPTIONS button.

White lines and "scuffs" are usually caused by the renderer of OpenGL. The bug shows up on our products because we allow people to select any resolution. Other products (like games) have it too, but it is less noticeable because they tend to take control of the screen. Changing resolutions by resizing the aquarium window will fix the problem almost every time. To do so drag the lower right corner of the window to a different place.

There are always eight Fish slots in the Fish settings screen, however the eighth Fish only appears in widescreen mode (click HERE for more information on Marine Aqurium's widescreen mode). The note at the bottom is simply an explanation. Count the slots to be sure that you have eight. Also, to be doubly sure you can set all but the last slot to the same Fish then watch the Aquarium for the lone eighth Fish.

A single image at the higher resolutions would be about 7 megabytes (for example 1920bits x 1200 bits x3). Our whole program, with fish and code and art is about 4 megabytes. About 95% of our current users do not have such an amazing display. So sadly, as of yet, we're sorry to say that the product will begin to show its resolution on such high-end equipment.

Marine Aquarium 2.5 currently includes the following Fish:

Addis Butterflyfish
Blue Chromis Damselfish
Clown Triggerfish
Copper-Banded Butterflyfish
Flame Angelfish
Forceps Butterfly
French Angelfish (juvenile)
Koran Angel
Percula Clownfish (common)
Picasso Triggerfish
Powder Blue Tang
Purple Sailfin Tang (juvenile)
Queen Angelfish (teenager)
Red Volitan Lionfish
Regal Angelfish
Regal Tang
Royal Gramma Basselet
Threadfin Butterflyfish
Three Stripe Damselfish Wimplefish
Yellow Tang

Marine Aquarium 2.5 also includes a starfish that crawls along the bottom of the tank and on the "glass" of your monitor!

A full color guide to the Fish can be found at the Inside: SereneScreen fan site

Currently we do not permit people to create or add custom fish for Marine Aquarium 2.5. There are many reasons, but the most important is that while we trust an artisan would be motivated, and even capable of creating a truly wonderful masterpiece, there are others that might not, and a version were to get out that was less than the highest quality, it might reflect poorly on us.

If you are interesting in creating fish or wildlife for our company, we are always seeking talented artist. Please e-mail us samples of your work.

Thank you for your support.

If you purchased a CD from a retail store or from Encore Software, you can register this product using the link below:

Encore Software Registration Page

Products purchased directly from our website as an electronic download do not need to be registered, all of your information was entered into our database at the time of purchase. However, if did not check the "I would like to receive email updates, notices, free offers and gifts." option when you made your purchase then you will receive none of these services.

If you would like to join our mailing list, click HERE.

No.

As it stands, Marine Aquarium 1.1 works on all pre-Panther OS versions, even Mac OS9. Marine Aquarium 1.1 was originally written for the Mac in early 2002 and we have since moved on to Marine Aquarium 2.5 and are putting our efforts into improving that version. Marine Aquarium 2.5 is fully compatible with OS10.3 Panther and higher OS.

For information about upgrading click HERE.