All sales are final. Please download and try our software products before you purchase them.

Flags of North America 1.1 - Windows

Frequently Asked Questions Top Questions Before You Buy Accounts & Keycodes Installation Operation Troubleshooting Screen Savers & Burn-in 1. What is burn-in? 2. Screen savers 3. How can I prevent burn-in? 4. How do I fix burn-in? Miscellaneous Before You Buy Accounts & Keycodes Installation Operation Troubleshooting Screen Savers & Burn-in 1. What is burn-in? Burn-in is a generic term for a ghost-like image that appears on a monitor or television after displaying an image that does not change for a long period of time. Burn-in is also called ghosting or image persistence. While the exact cause is different for different types of monitors, the result is the same, a light or dark area of the screen where the non-moving image was displayed. Due to better technology, energy saver options, and screen savers, burn-in is much less of a problem than in the past. However, any program, even a screen saver, can cause burn-in if left running long enough. 2. Screen savers Screen savers were originally designed to help avoid the effects of burn-in by automatically changing the images on the screen when the computer was not in use (thus "saving" the screen from burn-in). They are usually set up to launch automatically by the computers operating system, waiting a specified amount of time after the last keystroke or the last mouse movement made by a user. The screen saver then blanks the screen, or more commonly produces animation effects, thus avoiding any "fixed" images. Modern monitors are much less susceptible to burn-in than older models due to better technology and energy saver options . For these reasons, screen savers today are primarily decorative or for entertainment, and usually feature moving images or patterns and sometimes sound effects. Our LifeGlobe and SereneScreen products are hyper-realistic simulators. They model real creatures in real environments. They are completely unpredictable, and follow behaviors modeled after their real life counterparts. As a result, the background can remain on screen for long periods of time without change. By default our simulators ship in a mode that cycles the background and/or lighting. Changing these options can effect some monitors over a long period of time. If you are concerned about burn-in, do not turn off this cycle. 3. How can I prevent burn-in? Most computers have several layers of protection against burn-in: Better technology Advancements in monitor hardware and software mean that todays monitors are less likely to burn-in. Energy saver options To save electricity, monitors will switch to an energy saving mode after a period of time, either reducing the brightness of the display or turning off the display entirely. Screen savers Finally, there are an incredible number of screen savers that display moving images to reduce the persistence of a single image on the screen helping to avoid burn-in. However, even with these advancements and options, in rare cases, burn-in can still occur. To prevent burn-in, we recommend the following: Different monitors have different needs when it comes to burn-in. You should check the users manual for specific information, or even contact the manufacturer, just to be sure what steps you can take for your specific monitor. Set the energy saver options to turn off your monitor when not in use for a long period of time. With any of our products, the background and foreground lighting change constantly on an automatic cycle. If you are concerned about burn-in, do not turn off this cycle. 4. How do I fix burn-in? This depends on the kind of monitor you have. CRT Unfortunately, once burn-in occurs on a CRT monitor, there is no fix as the actual process that produces the image has been damaged. LCD & Plasma monitors The approach to fixing burn-in on plasma and LCD monitors is the same: Display a white screen on the display for a length of time equal to the image that burned-in. Apple has an excellent article on how to go about this: Apple: Avoiding image persistence on Apple LCD displays Miscellaneous